Frequently Asked Questions

• What is the best time of year to visit Piranha Ecolodge?

  The best time to visit Piranha Ecolodge is during the dry season, which runs from June to November. During this time, the weather is sunny and warm, and the trails are less muddy.

• What is the age limit for guests at Piranha Ecolodge?

  There is no age limit for guests at Piranha Ecolodge. However, children under the age of 12 must be accompanied by an adult at all times.

• What is the food like at Piranha Ecolodge?

  The food at Piranha Ecolodge is freshly prepared using local ingredients. The menu includes a variety of Ecuadorian and international dishes.

• What are the transportation options to Piranha Ecolodge?

  The most convenient way to get to Piranha Ecolodge is by car. The lodge is located about 2 hours from the city of Tena, Ecuador. The lodge also offers transportation from Tena for an additional fee.

• What are the cancellation policies at Piranha Ecolodge?

  Cancellations must be made at least 15 days in advance of the scheduled arrival date. Cancellations made within 15 days of the scheduled arrival date will be subject to a 50% cancellation fee.

• What are the payment options at Piranha Ecolodge?

  Piranha Ecolodge accepts cash, credit cards, and debit cards.

• What are the emergency contact numbers for Piranha Ecolodge?

  The lodge has 24/7 emergency contact numbers for medical, security, and other issues. These numbers are provided to guests upon arrival.